Category Archives: Outlook Technical Support

How to Retract or Recall an Email in MS Outlook
How to Retract or Recall an Email in MS Outlook?

Sometimes, we send an email and later realize you shouldn’t have sent it. Or it is possible that you have misaddressed an email, hence sending email to someone else. In such cases, there are chances that the email could cause leak in sensitive information or any other trouble to you depending on the content it is carrying. On such occasion, we wish to know a way so that we could stop such emails before they reach their designated receiver. Read further to learn a way to retract an email in Outlook. You can also consult the experts of Outlook Technical Support to get a step-by-step guidance on this.

Recall an Email in MS Outlook

Open Microsoft Outlook

Microsoft Outlook is usually available with the Microsoft Office application. Open the Microsoft Outlook program by clicking on the Start menu and locating Microsoft Outlook icon.

Send a normal email message

Click on the New Email option in the application window. Put the email address of your recipient, add a subject name and type in your email message. Once the email is composed, click on Send to send the mail.

View message in Sent Items

Click on Sent Items folder in the Outlook, to view all the recent sent messages. Check if the message you have just sent is there or not. Also check if the message is still in the Outbox folder.

Locate the Sent Message

In the list of sent messages, locate the message you have just sent. We are going to retract this email. Click in the Move section, a drop-down menu will be displayed. In this list click on Messages tab and choose Actions.

Recall the message

In the following drop-down menu, select “Recall This Message” option. Once you choose this option, your sent message will be retracted back. Keep in mind that, only those messages will be retracted back which haven’t been opened by the receiver.

Outlook Support

This way, you will be able to retract any accidently sent email. For any issue or query related Outlook, kindly contact our Outlook Technical Support Phone Number 1-800-853-9701 .

Outlook Technical Support
How to Log Out of Microsoft Outlook?

Microsoft Outlook is a free email service or personal information manager created by software giant Microsoft. Apart from being popular as an email application, it also has a calendar, task manager, web browser and many other things. Microsoft outlook helps in effective organization as it allows the user to make folders, set appointments and segregate emails. It also aids in reducing the clutter of emails and make the whole emailing process hassle-free. However if you are using Microsoft Outlook help and want to learn different ways for an easy and quick log out, read further.

How to Log Out of Microsoft Outlook

Logging Out of Outlook on the Desktop

If you are actively using Outlook on the Desktop and want to log out, press Alt and F4 simultaneously to quickly quit the application. Keep in mind that when you close Outlook, you automatically get logged out of your Outlook account.

Logging Out of Outlook on the Web

Open Microsoft Outlook in your web browser. In the top right corner of the application window, you will find your name or username. Click on it, which will open a pop-up window. In the list of options, click on Sign Out. However when you will open the Outlook on web next time, you will have to log in.

Switching to a Different Email Account in Outlook

In order to switch to a different account, you will need to create one. Open the Control Panel with the help of Start menu. In the Control Panel, locate User Accounts and Family Safety on sidebar and then click on Mail option. In the Mail Setup dialog box, select Show Profiles and then click on Add. Choose a name for the profile and then press Ok. Fill out the details for your other email account. In case you require any help, contact your Outlook administrator. Set Outlook to prompt for a profile when the next time you open it. Finally click Ok to apply the settings.

Outlook Support

Now you have learned various ways to log out of your Microsoft Outlook. However if you face any problem with Outlook, you can contact the experienced technicians of our Hotmail or Outlook Support team.

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How to Add a Folder on Outlook?

Microsoft Outlook is a popular email service which has several impressive features and is a great application to effectively organize your office and personal emails. It has calendar, contacts, synchronization options and many other useful features. One of its salient features is that you can add as many folders as you want in your outlook profile. Folders can be helpful in organizing and segregating your emails and data files in one place so that you can easily access them later avoiding future inconvenience and waste of time. Follow these instructions to learn how to add a folder on Microsoft Outlook or you can take guidance from our Outlook Customer Support experts.

How to Add a Folder on Outlook

Determine the folders you would require to create

Survey your outlook account and determine how you want to use new folders. You can make different folders for your Emails, Calendar and Tasks. In your email folders you can quickly access mails that you want to correspond in near future. In calendar folders, you can save calendar with specific dates and schedules. In task folders, you can assign folders to the name of your colleagues or different aspects of your work.

Open your Outlook application

In the Outlook window, click on “File” and navigate to “Folder” option. In the “Folder” window, click the “New Folder” option, which will open a naming box.

Fill out details about the box

First name the folder you just created. Now depending upon your need, determine the type of folder you have created. You can choose between mail, calendar, task, contact and few others. Also decide where you want to put the folder, for example you can put email folders under “Inbox” while calendar folders can be kept under “Calendar”.  Close the box once you are finished with filling the details.

Another way of adding a folder

You can also add a folder directly in the area of Outlook you are currently working. For example right-click on the “Inbox” of the Mail section and choose “New Folder” option which will open the naming box. Follow the same instructions as above to fill the required details.

Add subfolders if you want

If you need to further organize your folder, you can add subfolders in your folder. Simply right click on the folder you have just created and follow the same instructions in making the subfolder.

Outlook tech support number

We hope, you will be able to add a folder on outlook using these easy steps. For any technical advice or guidance, feel free to contact our experienced Outlook Technical Support team.

Attach a Word Document to an Outlook Email
How to Attach a Word Document to an Outlook Email?

Microsoft Outlook is a wonderful application which not only allows you to organize your office work and emails at one place, but it also let you perform many other functions. With Outlook you can send many items including Word document, images and others in form of attachment. Sending an attachment is a useful feature as many times, you require sending a document along with your email. Read the following to learn how to attach a Word Document to an Outlook email by Outlook help service


  • Open Outlook by double-clicking Microsoft Icon on your desktop or by Start-up Menu. In case your Outlook account is all set up, it would load inbox after launching.
  • Now in the File menu of the application, go to the “New” option and then select “Mail Message”.
  • Once you have opened a new mail, you will need to add the recipients, the content and the subject of the mail. In the “To” area, insert the main recipients whom you want to address the email and in the “Cc” or “Bcc” area, you can add the additional recipients.
  • Write subject of the mail in the “Subject” area. In the large text box under “Subject”, you have the space to compose your message to the sender.
  • After composing the message, locate “Attach File” option in the “Include group”. Click on “File” option, which will open the file browser from where you can navigate to the Word document you desire to attach with the email. Once you have located the Word document, click on “Insert” option in the file browser.
  • Once you click “Insert”, the Word file will be uploaded and attached to your email. The attached file will be displayed on the new field just below the Subject line.
  • Before sending the email, review the entire mail by checking the recipients, message and the attached file to see if everything is in order.
  • Once you have reviewed your email, click on the “Send” option to send the email.

outlook technical support

In this way, you can insert a Word file into your Outlook email. In case if you face any issue regarding your Outlook account you can contact our Outlook technical support experts.

Troubleshoot Outlook Express Mail Sending Issues
How to Troubleshoot Outlook Express Mail Sending Issues?

If your outlook not able to send the mails, it means there is some issue that should be diagnosed technically before your outbox packed with unsent mails. The problem could be anything from wrong configuration to internet connection settings. Below you can find how to troubleshoot the outlook express mail sending problems.

Check Outgoing Mail Server

The outgoing mail server (SMTP) should be configured correctly on the server tab. Verify and authenticate with secured connection that is encrypted with secured codes. You can also take Hotmail help to check the settings by experts.

Make Sure the Size of Mail not too large

Outlook express can support up to 2GB size of mail to deliver successfully. Hence, if you are sending more than recommended size mail, either compress into a zip folder or send them in parts. Usually heavy sizes mails also take time to go from outbox.

Outlook tech support service

Check Proper Connection Port

The port mainly used for SMTP connection is 25, and wrong port is one of the most common reasons for failed sending of email. Sometime internet service providers block this port or recommend other port like 2525 for SMTP email connection. To check the port related issues contact Hotmail technical support for quick online help.

Renaming of Corrupted Outbox.dbx File

Another alternative to solve mail sending problem is, you can open outlook store folder and rename the outbox.dbx file to outbox.old. But you cannot access your older messages and when you successfully send your mail, you can rename again outbox.old file. However, it is temporary solution and you should find the actual problem.

In Spite of all the above efforts, if you not able to send mail through outlook, the last resort is call to Outlook technical support phone number 1800-853-9701 and get remote accesses troubleshooting session with the help of tech professionals. Outlook mail sending is one of the common issues but can be easily solved through right troubleshooting process.

Block Emails on Hotmail or Outlook
How to Block Emails on Hotmail or Outlook?

Spam mails not only consume unnecessary space of Outlook express but contain malicious files to that can damage your computer system. Outlook users including Hotmail customer who now switch over to Outlook account get bulk of spam mail regularly with threat of virus outbreaks.

Deleting one-by-one waste time and also a tedious process for Outlook users, thus, stopping them is the only best option to get only important mails and avoid junk messages. Hotmail Technical support service is the last resort to adjust crucial settings for end users. But below you can try few effective settings to stop spam mails coming in your outlook inbox.

Select and Block the Sender

The best option to control spam mails is block sender that will automatically move all mails sent from that sender into a junk mail folder. Select any spam mail, click right select junk from the drop menu and directly block sender.

How to Block Emails on Hotmail or Outlook

Create List of Blocked Senders

If you are regularly getting mails from a particular id, group of senders, country or from a specific organization, you can send these dispatchers to a block sender list by company or country or group wise. If you don’t know how to create block sender list, call to contact Hotmail support or outlook support team for quick online help.  

Create Rules to Move into Specific Folder

Outlook mail service comes with rule creating option for moving any sender or mail to specific folder or other mail ids. It works like a predefined instruction for automatically moving all spam mails into a particular folder or forward further and repeat the same task regularly.

Creating rules is tricky process, you can take help of Outlook technical support technicians to sort spam mails and send them into a particular folder.       

Check and Clean Spam Folder

When you create rule in your Hotmail or Outlook mail express your spammers will be collected into a particular folders, probably you named it spam. Your phishing mails, spam messages come in various levels that are a threat to a computer system. Hence, removing them from spam folder is also very important to ensure the safety of outlook.

hotmail or outlook tips
Useful Tips and Tricks for Hotmail and Outlook Users

If you have an account on Hotmail, you should know the tricks that can help you use this mailing service in more efficient way. Though, many users explore the Hotmail but there are few things you may be don’t know and could be very useful in terms of time saving and usability.

Create Email Alias for Hotmail and Outlook Account

Using Hotmail you can send mails without disclosing your identity. Hotmail allows creating an alias against your account which can be configured while creating your Hotmail or outlook account. Actually, it helps to give a unique name when you have a multiple Hotmail account you create alias for each email account and you can also continue to send your mail with original mail id.

Renaming of Hotmail and Outlook Current Email Address    

Another hidden trick of Hotmail is that you rename your current email address. Hotmail users can re-label their email address with the new mail id as per the user’s choice. However, when you rename your mail id, it will works like previous one, but the new emails will be stored into your new inbox. And you can still use the older one in a separate folder.

outlook tips

You Can Recover Your Lost Messages

If you have accidentally deleted messages from your inbox folder, you can recover such lost messages. Though, you can take Hotmail technical support to recover your lost messages from Hotmail account. It also helps users to recover the mails when their account is hacked.

Extra Space for Storing Mails

Hotmail users also get extra amount of space to customer having account on Hotmail. Microsoft outlook or Hotmail also offers the facility to store mails and other data in large quantity. As per the user’s increasing demand for more space, Hotmail stretch its space to store more mails. However, if you need more space on your Hotmail account, you can contact Outlook customer support to upgrade the storage capacity of your Hotmail account.

Instant Actions at One Click

Another very useful tip of Hotmail is to easily mark or label each mail as per the priority and required actions. It is possible through small icons appearing on the right side of each mail along with the sender’ name and subject lines in your mailing list. This feature is interesting, as it saves time and provides shortcuts through tinny icons just one click away of your finger.

How to Send an Encrypted Secure Email in Outlook
How to Send an Encrypted Secure Email in Outlook?

Sending mails is unsafe at every step either you are using a web based service or system based application. Outlook is one the most popular and widely used emailing service mainly used by business enterprises to provide a highly interactive and user-friendly platform to communicate using only network based connections among all the users.

However, sending mails through Outlook can be more secure if you send it using encryption method, your message will be completely safe. Actually, when you encrypt your email message in outlook, it protects your message by making it private by converting it from a human readable text to computer coded text. And this message can be only decoded by the recipient having private key that should also match with public key used to encrypt the message.

How to Encrypt a Single Message?

You can encrypt a single message or all messages you want send. The encryption process is very easy to perform, though you can also take help of Microsoft outlook tech support to know the right process of encryption. By the way, you can do it by opening option tab when you compose a message where open more options group and click on message options dialog box launcher dialog box launcher. Click on security settings and then select the encrypted message contents and attachments check box, compose your message and then send.

How to Encrypt All Outgoing Messages?

Just like a single message you can set your Outlook to encrypt all your messages before sending it anyway. But every recipient must have the decoding key to read the message otherwise encryption would be useless from the end-users point of view. To encrypt the all outgoing message, click on File tab open options and click on trust center and setting option under this head. Now under the email security tab, under encrypted email select the encrypt contents option and attachment for outward going messages check box.

Outlook technical support service is also available round-the-clock to encrypt or decode the encrypted messages with complete privacy. With the help of these technicians you can also change additional settings, such as choosing a specific certificate to use by opening setting option. Note when you send an encrypted message, the content of message not appears in the reading pane of the outlook mail inbox, you have to click it twice to open the message. And you can send an encrypted message but it cannot be scanned for virus or malware detection.

Move Outlook Mails into Your Personal Folder
How to Move Outlook Mails into Your Personal Folder?

Your Microsoft outlook can store multiple type mails in your inbox and you can manage your email, contacts, tasks and calendar and other features but is it sensible to keep all stuffs in one basket. That’s why it is very important to keep your mails into other folder as per your choice. And saving messages and other data of your outlook mail is quite easier for every user.

You can save multiple messages at the same time by selecting them together or Ctrl+A to save them all, and move them into a new folder. To move entire folder into your hard disk click Import and Export under File menu and click next and browse the location you want to save mail data. If you are facing to carry out this process, Outlook technical support available to help you.

How to Move Outlook Mails into Your Personal Folder

Archive to Back up your Outlook 

If you want to protect your mail, contact, tasks and calendar records with outlook you can achieve it. The best part of archiving is that, you can backup everything in a single action. Achieve your outlook data by selecting a personal folder and current in the achieve box. And all the data will be stored in your C drive which is impossible to access by only guessing.

Automatic Achieve of Outlook

If you not able to achieve your outlook data, you don’t need to worry about that, outlook will do for you. Just right-click the folder and go under properties to select Auto Achieve. If you choose achieve items under this folder by selecting default setting, click default achieve settings and choose your preferred options. Outlook support service is also available to tell you another way of auto-archiving this folder using this setting as per your choice.    

How to Retrieve Archive Data?

If you cannot achieve your data, then it’s worthless, and retrieving the archived data of outlook is not so much easy. Select file menu and click import and export option to open import from another program or file. Now open personal folder file and click on next to browse and select your achieve file but avoid to click on import duplicates and select next to finish the process. Archiving of your mail records will keep safe all your outlook data with archive facility.

Recall Your Sent Messages in Outlook Express
How to Recall Your Sent Messages in Outlook Express?

Outlook mail service used by mainly business professionals but sometime sending the embarrassing messages can be dangerous for anyone. But outlook 2013 has now inbuilt feature that allows to retrieve all the sent messages from your inbox. Below you can see the simple steps to clean up your sent messages from your outlook mail or recall them for future references.

Step1: Open your outlook mail and go to sent messages folder where you can see all your sent mails. This folder contains mail that has been successfully sent, failed mails stored in outbox.

Step2: Now double click the messages you want to recall that will open into a new window with more menu options in separate band on the top of your screen.

Step3: Now drop down the action button in the move section at the top center of your window screen. This option will help you to fix recall sent messages issues with best solution.

Step4: When you open this option you have to “click recall this massage” option which will show you another smaller window with the option to keep or delete the unread copies of messages.

Step5: Now select the option of “unread copies of this message” and outlook will also advise you if anyone of your recipients have already read this message. You will not be able to recall this message again, hence make sure which option you choose correctly. However, if you want to add attachments then choose the second option that will show you a new window.

Step6: Press ok tab and wait for outlook to confirm you that the recall process has been successful. However, if you had not unchecked the notification option, then you must get a message from outlook informing you about the status of your recall process.

When the recall process gets completed all the messages will disappear from your recipient’s inbox folder. And if this process not completed, you will get the notification of the same. In that situation you should take help of Outlook technical support service to get online assistance through certified professionals who will carry out whole process successfully via remote access.